U.S. President Donald Trump on Tuesday publicly urged Cracker Barrel Old Country Store to revert to its previous logo after the restaurant chain unveiled a new design that sparked backlash and affected its stock.
On his social media platform, Trump wrote that Cracker Barrel should “go back to the old logo, admit a mistake based on customer response (the ultimate Poll), and manage the company better than ever before.” He added that the company should hold a major news conference to signal a fresh start and make Cracker Barrel a “winner again.”
The comments came as the company’s rebranding effort received criticism from some customers who said the new logo deviated too far from the brand’s traditional look. The backlash also appeared to weigh on investor confidence, resulting in a decline in the company’s shares.
Cracker Barrel has been working on modernizing its image and branding to appeal to younger consumers while maintaining its traditional charm. However, reactions from long-time customers suggest that many valued the familiar logo and rustic identity that the chain has cultivated over decades.
Trump’s message reflects his tendency to comment on business matters publicly, particularly when customer sentiment or public perception is involved. Analysts say that high-profile figures weighing in on branding can influence both public opinion and investor behavior, especially when social media is used as the platform for communication.
The restaurant chain did not immediately respond to the president’s comments. Company officials have previously stated that the rebranding is part of a broader effort to keep Cracker Barrel relevant in a competitive dining market while continuing to honor its history and Southern-inspired theme.
Critics of the new logo argued that it stripped away elements that represented Cracker Barrel’s heritage and familiarity. Supporters of the redesign said the update was a necessary step to modernize the brand and attract new customers in an increasingly digital and visually competitive environment.
Trump’s intervention adds a layer of national attention to the company’s branding debate, which has already prompted discussions across social media platforms, financial news outlets, and consumer forums. The president’s call for a news conference signals a direct challenge to the company to publicly acknowledge customer feedback and potentially reconsider its branding strategy.
Market observers note that customer loyalty and brand identity play key roles in the restaurant industry. Companies with long-standing brands often face delicate choices when modernizing their image, balancing tradition with efforts to attract younger or broader audiences.
Cracker Barrel has a long history of maintaining a distinct brand image tied to Southern culture, comfort food, and a nostalgic dining experience. The controversy surrounding the logo change underscores the importance of aligning brand evolution with customer expectations, particularly for companies with a deeply rooted identity.
As the debate continues, both investors and customers are closely watching the company’s next steps. Whether Cracker Barrel returns to its previous logo or continues with the new design will likely influence public perception and market performance in the months ahead.