A recent email from the U.S. Social Security Administration (SSA) has triggered strong reactions for promoting what critics call misleading claims about a new tax law signed by former President Donald Trump. The message praised the law for removing federal taxes on Social Security benefits for most recipients—a statement many experts say is simply not true.
The email was sent out on Thursday, just a day before Trump signed the sweeping reconciliation bill into law. In the message, the SSA claimed that the legislation “eliminates federal income taxes on social security benefits for most beneficiaries,” framing it as a major victory for retirees.
Frank Bisignano, the commissioner of the SSA, echoed this message. He stated that nearly 90% of Social Security recipients would no longer pay federal income taxes on their benefits. He called the bill “a historic step forward for America’s seniors,” and said it fulfilled Trump’s pledge to protect Social Security.
But experts and former SSA officials say the law does not do what the agency claims. In reality, the bill offers a limited tax deduction, not a full tax removal. Individuals aged 65 and older may receive a temporary deduction of up to $6,000. Married seniors can deduct up to $12,000. However, these deductions begin to shrink once income exceeds $75,000 for singles and $150,000 for couples.
Critics argue that the SSA’s email is misleading and politically motivated. Because the bill was passed through a process called reconciliation, it cannot include permanent changes like a full elimination of taxes on Social Security. That method allows passage with a simple majority, bypassing any potential Senate filibuster from Democrats.
Kathleen Romig, who previously worked as a senior adviser at the SSA under President Biden, questioned the email’s intent. She said the language used did not sound like a typical government message. “People are confused. They’re asking if it’s real or a scam,” Romig noted in an interview.
Former SSA officials also spoke out. Jeff Nesbit, who worked under both Republican and Democratic administrations, said he had never seen such an openly political message from the agency. “This is not just unusual. It’s unacceptable,” Nesbit posted on social media.
Opposition leaders in Congress are also voicing concerns. New Jersey Representative Frank Pallone, a senior Democrat, sharply criticized the SSA’s statement. He wrote online that “every word” of the agency’s email was “a lie,” and said it was troubling to see Trump using a public institution to spread what he called “blatant misinformation.”
Beyond the tax claims, the broader bill has drawn criticism for several other reasons. It includes cuts to food assistance programs and healthcare coverage. It also reduces funding for clean energy and is expected to add trillions to the national debt.
While supporters of the bill argue that it provides short-term financial relief for seniors, many experts worry that the framing of the law is deceptive. The promised benefits may not reach those who need them most, and the structure of the deductions means wealthier seniors will benefit more than low-income retirees.
Some analysts say the messaging strategy appears aimed at gaining political points rather than informing the public. With the 2026 midterms on the horizon, they argue, it’s crucial that government agencies maintain neutrality and accuracy in all communications.
The controversy raises larger questions about the role of federal institutions in political messaging and the importance of transparency. As the debate continues, millions of Americans remain unsure about what this new tax law actually means for their Social Security benefits.